Last Updated: April 8, 2025
Hiiii. We are Humanist LLC (known by humans as Humanist), operating under the brand name MoroJet. Here's how we protect your data and respect your privacy.
This Privacy Policy describes how we collect, use, and disclose your personal information when you use our MoroJet eSIM service for travelers to Morocco. By using our service, you agree to the collection and use of information in accordance with this policy.
If you are a MoroJet user, or just visiting our website, this policy applies to you.
We act as the 'data controller' of personal data about you and your use of MoroJet. This means we determine the purposes and means of processing your personal data.
Read this Privacy Policy and come back for updates.
If you provide us with personal information about other people, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to authorize us to process it on your behalf in accordance with this Privacy Policy.
From the moment you start using our Service, we start collecting data. Sometimes you provide us with data, sometimes data about you is collected automatically.
Here's when and how we do this:
| Data you give | Data we collect | When |
|---|---|---|
| Email address, name | IP address, device information | When you purchase an eSIM |
| Message content | Time, date | When you communicate with us |
| Payment details (via Stripe) | Location data | When you make a payment |
We collect this information when you purchase an eSIM or reach out to us for user support. We collect your name, email address, and any information you provide to us in the process, so we can deliver your eSIM and get back to you with support.
When you purchase our service, we collect certain information about your transaction, such as the plan you selected and when you made the purchase. Payment details are processed by Stripe and not stored by us.
We collect information about the device you use to access our service, including the model, operating system, unique device identifiers, and mobile network information. This helps us ensure compatibility and troubleshoot issues.
We collect data about how you use our service, including data consumption patterns, connection times, and general usage statistics. This information helps us improve our service and ensure fair usage.
We collect approximate location data based on your IP address when you use our website or service. This helps us provide relevant information and comply with regional requirements.
We don't collect any "sensitive data" about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data, health data, data about your sexual life or orientation, and offenses or alleged offenses).
MoroJet is directed to and intended for use only by those who are 18 years of age or over. We do not target MoroJet at children, and we do not knowingly collect any personal data from any person under 18 years of age.
Data protection law requires us to only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:
To ensure MoroJet's features and functionalities work as intended, deliver your eSIM, process transactions, and minimize service disruptions (by preventing fraud, for example).
Legal basis: Contractual Necessity and Legitimate Interests
To analyze usage patterns, identify trends, and enhance user experience.
Legal basis: Legitimate Interests
Notifying you of any changes to our service, solving issues via email support, including any technical troubleshooting.
Legal basis: Contractual Necessity and Legitimate Interests
Sending you emails and messages about new features, products, services, and promotional content.
Legal basis: Consent
Processing your data is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
You have given clear consent for us to process your personal data for a specific purpose.
Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:
In each case, these legitimate interests are only valid if they are not outweighed by your rights and interests.
If you have previously given consent to our processing your data, you can freely withdraw such consent at any time. You can do this by emailing us at support@morojet.com.
If you do withdraw your consent, and if we do not have another legal basis for processing your information, then we will stop processing your personal data. If we do have another legal basis for processing your information, then we may continue to do so subject to your legal rights.
You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings.
If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to provide our eSIM service to you.
We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by emailing us at support@morojet.com.
This includes the right to ask us supplementary information about:
We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of others (e.g., another person's confidentiality or intellectual property rights). We'll tell you if we can't meet your request for that reason.
You can request that we correct any information about you that is incorrect, incomplete, or outdated.
We will give you a copy of your data in a structured, commonly used, and machine-readable format so that you can provide it to another service. If you ask us and it is technically possible, we will directly transfer the data to the other service for you. We will not do so to the extent that this involves disclosing data about any other individual.
You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of MoroJet.
Please tell us first, so we have a chance to address your concerns. If we fail in this, you can address any complaint to the relevant regulatory agencies governing privacy in your or our geographic area.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember:
The personal data we collect is primarily stored in secure servers located in the United States. We use Upstash, Inc., based in California, for data storage and processing. As we operate globally, we may process data in other countries (including Morocco) and in any data processing facilities operated by the third parties identified below.
By submitting your personal data, you agree to this transfer, storing, or processing by us. If we transfer or store your information outside the EEA, we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Transaction records are typically kept for 7 years to comply with tax and accounting requirements. Account information is retained while your account is active and for a reasonable period thereafter in case you decide to use our services again.
Tech businesses often use third parties to help them host their application, communicate with customers, power their emails, etc. We partner with third parties who we believe are the best in their field at what they do.
When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy.
Here are the details of our main third-party service providers, and what data they collect or we share with them, where they store the data and why they need it:
| Service Provider | Data Collected or Shared | Purpose | Place of Processing |
|---|---|---|---|
| Stripe | Payment information | Payment processing for eSIM purchases | US |
| Upstash, Inc. | User data, transaction records | Database services and data storage | California, US |
| Email Service Provider | Email address, name | To send you your eSIM QR code and communications | US |
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You can control cookies through your browser settings and can delete cookies at any time. Please note that disabling cookies may limit your use of certain features on our site.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
Humanist LLC (MoroJet)
Email: support@morojet.com
Please don't make this the last time you read it as we will post any changes on this page - come back regularly.